Terms & Conditions

Terms & Conditions (Terms of Use) – Elverae

Last updated: 01-1-2026

Welcome to Elverae. By accessing or using our website www.elverae.com, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

“Elverae”, “we”, “our”, and “us” refer to the Elverae brand and its associated services.
“You” refers to any visitor, customer, or user of our website.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of those changes.

2. Eligibility

To use our website and place an order, you must:

  • Be at least 18 years old, or

  • Have permission from a parent or legal guardian

By using this site, you confirm that you meet these requirements.

3. Products & Descriptions

We strive to display product descriptions, images, and details as accurately as possible. However, slight variations in color, size, fit, or appearance may occur due to screen settings or manufacturing differences.

All products are subject to availability.
We reserve the right to:

  • Modify or discontinue products at any time

  • Update product descriptions

  • Adjust pricing without prior notice

4. Pricing

All prices are displayed in USD ($) unless stated otherwise.

Prices may change at any time without notice.
Elverae is not responsible for:

  • Pricing or typographical errors

  • Currency conversion differences

  • Taxes, duties, or fees imposed by third parties

5. Orders

By placing an order, you agree that:

  • All information provided is accurate and complete

  • You are authorized to use the selected payment method

We reserve the right to refuse or cancel any order due to:

  • Product unavailability

  • Errors in pricing or product information

  • Suspected fraud or unauthorized activity

  • Violations of these Terms & Conditions

6. Shipping

We currently ship within the United States only.

  • Processing time: 1–3 business days

  • Estimated delivery time: 5–10 business days

Shipping times are estimates and may vary due to carrier delays, weather, or other factors beyond our control.

Customers are responsible for providing accurate shipping information. Orders delivered to incorrect addresses due to customer error cannot be refunded or reshipped free of charge.

7. Returns & Refunds

Returns are accepted in accordance with our Refund & Returns Policy.

Certain items, including lingerie, intimate apparel, and personal care products, are non-returnable for hygiene and safety reasons.

To request a return, contact us at:
📧 support@elverae.com

We reserve the right to refuse returns that do not meet our policy requirements.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Images

  • Text

  • Product designs

  • Branding

  • Website layout

is the exclusive property of Elverae and is protected by United States and international intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

9. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorized access to our systems

  • Upload malicious code or viruses

  • Copy, resell, or exploit our products or content

  • Engage in fraudulent or deceptive activity

  • Interfere with website functionality

Violations may result in account termination and legal action where appropriate.

10. Limitation of Liability

Elverae is not liable for:

  • Shipping delays caused by third-party carriers

  • Incorrect addresses provided by customers

  • Misuse of products

  • Events beyond our reasonable control

  • Indirect, incidental, or consequential damages

Our total liability for any claim shall not exceed the amount paid for the order in question.

11. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their content, privacy practices, or terms.
Accessing third-party sites is done at your own risk.

12. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.

13. Contact Information

For questions regarding these Terms & Conditions, please contact us at:

📧 support@elverae.com