Shipping Policy

Shipping Policy – Elverae

Shipping Times 

We provide free shipping on all orders with Royal Mail.

Orders are processed within 1–2 business days.

Once shipped, estimated delivery times are between 4-9 business days.

You’ll receive a tracking link by email as soon as your order ships.

Processing Time

All orders are processed within 1–2 business days.
During peak seasons (holidays, sales), processing may take 1 day longer.
Free shipping on orders all orders.

Tracking Information

A tracking link will be emailed to you as soon as your order has been shipped. You can track your parcel at any time.
Please allow up to 48 hours before tracking becomes active.

Delivery Notes

• Delivery times are estimates and may vary depending on courier delays or local conditions.

• Please ensure your shipping address is entered correctly. Orders delivered to an incorrect address cannot be refunded or replaced for free.

Tracking

Tracking will be emailed once your order ships.

Incorrect Address

Customers are responsible for providing accurate addresses.
Orders shipped to incorrect addresses cannot be refunded.

Customs Fees

Buyer is responsible for customs/VAT charges where applicable.